Warranty - Service & Info

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SimplyGlobo Inc. warrants this SimplyShred-branded, SimplyVibe-branded and SimplySleeper-branded product against defects in materials and workmanship under normal use for a period of ONE (1) YEAR from the date of purchase by the original end-user purchaser (“Warranty Period”).

If a defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, SimplyGlobo will either (1) repair the hardware defect at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product. SimplyGlobo may request that you replace defective parts with new or refurbished parts that SimplyGlobo provides in fulfillment of its warranty obligation.

When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes SimplyGlobo’s property. Parts provided by SimplyGlobo in fulfillment of its warranty obligation must be used in products for which warranty service is claimed. When a refund is given, the product for which the refund is provided must be returned to SimplyGlobo and becomes SimplyGlobo’s property